Water Mitigation Case Study Contest - Win a FREE IICRC Class

Case studies are a great way to learn and allow us to celebrate the successes of our industry. To enter, post in this group, on our Facebook, Blog, or email submissions to steve@restorationtechnicalinstitute.com.

The success may be the scope of the mitigation, the conditions, the saving of a special content, or the minimization of interruption, and more. Enter as many times as you would like, pictures are optional. Please do not use specific client's names or business names.

Submissions will be featured in our new Case Study Library. Entry Deadline is May 31, 2013. The winner will be announced June 3 and win a FREE CLASS (up to $600) for your company.

Follow this outline for your Case Studies:

CONTACT NAME (contact info), COMPANY, TITLE OF CASE STUDY

BRIEF DESCRIPTION OF LOSS

IDENTIFY THE CHALLENGE

DESCRIBE THE MITIGATION

DEFINE THE SUCCESS

This Case Study contest features Water Mitigation; other areas of expertise will be featured in future contests.

I am looking forward to learning from your Case Studies and celebrating your successes with you.http://www.restorationtechnicalinstitute.com/

A Successful Restoration Business has People Strategy

http://businessweekly.readingeagle.com/harness-the-power-of-your-people-viewpoint/

Health Insurance Reform affects the Restoration Industry

I have attended two seminars about Health Insurance Reform in the past week and one thing is certain.  It will affect the Restoration Industry; actually it will affect every person and every industry in some way.

As unpleasant as it may sound, it is time to get educated.  As requirements and implications are changing at a rapid pace; we all must understand how it will affect our companies and be prepared and plan. 

Exceeding Expectations in the Restoration Industry

Customer Service in the Restoration Industry...Any Industry

The Restoration Technical Institute's 3 Cs to Customer Service
1.  Customer Identification
2.  Company Culture
3.  Communication

Containment Tip

Quality Control

Consistency in your quality and service delivery is important.  How do you ensure this?

It is not easy and never 100%.  We are in a service industry where every project is unique. 

One tip to get things headed in the right direction is to make your "standards of care" as uniform as possible.  Your team needs to know and understand the expectations.  Once you have clearly communicated expectations, begin inspecting.  You know the saying, "INSPECT WHAT YOU EXPECT". 

Make sure you praise a job well done. 

Welcome To Our Restoration Technical Institute Blog

We hope you join us by participating in our blog. 

We are passionate about helping you find success in all you do. 

Please share your struggles, insights, and successes with us. 

http://www.restorationtechnicalinstitute.com/